Terms and Conditions

Introduction

Welcome to Aariva Pharma Pvt. Ltd. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

General

1. Acceptance of Terms: By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our website.
2. Changes to Terms: Aariva Pharma Pvt. Ltd. reserves the right to modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to check this page regularly for updates.

Products and Orders

1. Product Descriptions: We strive to ensure that all product descriptions and images are accurate. However, we do not guarantee that the descriptions and images are error-free.
2. Order Acceptance: All orders placed are subject to our acceptance. We may refuse or cancel any order for any reason.
3. Pricing: Prices for products are subject to change without notice. We reserve the right to correct any errors in pricing.

Payment

1. Payment Methods: We accept various payment methods as detailed on our website.
2. Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Shipping and Delivery

1. Shipping Policy: Our shipping policies are detailed on our Shipping Information page.
2. Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays due to unforeseen circumstances.

Returns and Refunds

1. Return Policy: Please refer to our Refund Policy below for information on returns and refunds.
2. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service immediately for assistance.

Limitation of Liability

1. Disclaimer of Warranties: Our website and products are provided “as is” without any warranties of any kind.
2. Limitation of Liability: To the fullest extent permitted by law, Aariva Pharma Pvt. Ltd. shall not be liable for any damages arising out of or in connection with your use of our website or products.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Contact Us

If you have any questions about these terms and conditions, please contact us at [your contact information].

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Refund Policy

Introduction

Thank you for shopping at Aariva Pharma Pvt. Ltd. We are committed to providing quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

1. Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Timeframe: You have 30 calendar days to return an item from the date you received it.
3. Proof of Purchase: A receipt or proof of purchase is required to process your return.

Refunds

1. Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
2. Approval: If your return is approved, we will initiate a refund to your original method of payment.
3. Processing Time: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

1. Damaged or Defective Products: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your contact information].

Shipping

1. Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
2. Shipping Address: To return your product, mail it to: [your address].

Non-Refundable Items

1. Exclusions: Some items are exempt from being returned. Perishable goods, opened beauty products, and certain health and personal care items cannot be returned.

Contact Us

If you have any questions on how to return your item to us, contact us at [your contact information].

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By using our services and purchasing our products, you agree to our Terms and Conditions and Refund Policy. We appreciate your business and are dedicated to providing you with the best service possible.