At Aariva Pharma Pvt. Ltd., we strive to provide the best customer experience. This policy outlines our cancellation and refund procedures.
1. Order Cancellation
- You can cancel your order within 24 hours of placing it by contacting our customer support team at info@aarivapharmapltd.com.
2. Refund Policy
- If you are not satisfied with your purchase, you may request a refund within 30 days of receipt of the product.
- To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refund Process
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
5. Sale Items
- Only regular-priced items may be refunded. Sale items are non-refundable.
Contact Us If you have any questions about our Cancellation and Refund Policy, please contact us at info@aarivapharmapltd.com.